Back to the web demo
Omnichannel · live
Every channel. One inbox. For real.
These are simulated Telegram, WhatsApp and email clients hitting the real inbound webhooks — the same JSON the Telegram Bot API, Meta's WhatsApp Cloud API and inbound-mail providers send. Conversations thread by sender, run through the same AI pipeline, and land in the same inbox as web chat. Agent replies route back out below.
ASimulated client
Acme Support Bot
bot · chat 194447
Message the bot — try "can i withdraw with usdc?"
ASimulated client
Acme Support
+4670381429
Try "how do I verify my account?"
New message — to support@acme.com
Simulated clientOutbound queue · what Relia routes back through each channel
0 deliveriesReplies to non-web channels appear here
Set TELEGRAM_BOT_TOKEN and deliveries go out through the real Bot API — same code path.