Pricing
Pay for resolutions,
not seats at a portal.
Simple plans, one metered unit that maps to actual value: conversations the AI closes on its own. Handoffs to your team are always free.
Starter
$0free forever
For getting the widget live and answering your first customers.
- Web messenger + knowledge base
- 200 conversations / month
- 1 teammate
- 50 AI resolutions / month
- Community support
Growth
$99per month
For products where support is part of the experience.
- All channels — web, email, Telegram, WhatsApp
- Unlimited conversations
- 10 teammates included
- 1,000 AI resolutions / month, then $0.08 each
- Analytics, search & webhooks
- Tickets, SLAs & saved replies
Scale
Customannual
For platforms with volume, compliance needs and their own providers.
- Everything in Growth
- Unlimited teammates
- SSO / SAML & audit log
- Dedicated tenant isolation
- Bring your own LLM & channel providers
- Custom SLAs & priority support
An AI resolution = a conversation the AI closed without human help. Handoffs are never billed.
Compare
What's in each plan.
| Starter | Growth | Scale | |
|---|---|---|---|
| Conversations / month | 200 | Unlimited | Unlimited |
| Teammates | 1 | 10 included | Unlimited |
| Channels | Web | Web · Email · Telegram · WhatsApp | All + custom adapters |
| AI resolutions included | 50 | 1,000 | Volume pricing |
| Knowledge base | |||
| Tickets & SLAs | |||
| Analytics & search | |||
| API & webhooks | |||
| SSO / SAML | |||
| Audit log | |||
| Dedicated isolation | |||
| Bring your own providers |
FAQ
The questions teams actually ask.
What counts as an AI resolution?
A conversation the AI closed without a human touching it. If the AI hands off — because confidence was low or the customer asked for a person — nothing is billed, regardless of how many messages the AI sent first.
Can we bring our own LLM or channel providers?
On Scale, yes. AI and channel adapters sit behind interfaces, so you can connect your own LLM endpoint, SMTP infrastructure or messaging providers without changing how conversations work.
What happens if we outgrow Starter?
Nothing breaks. Conversations over the limit queue in your inbox and the widget keeps working; you upgrade when you're ready and everything is already there.
Do you charge per seat?
Starter includes one teammate and Growth includes ten. Beyond that, seats are add-ons on Growth and unlimited on Scale — we'd rather your whole team saw the customer than have you ration logins.
Is there a free trial of Growth?
Every new project starts with 14 days of Growth features, no card required. It drops to Starter afterwards if you don't subscribe.
Start on Starter. Stay for Growth.
Every project begins with 14 days of Growth features — no card required.